Privacy Policy
Capital of €20,000 – Registered Office: 6 RUE DE LA MARE BLANCHE, 77186 NOISIEL
R.C.S. Meaux: 791 306 335 – VAT Number: FR90791306335
SIRET: 79130633500013
Dampere (hereinafter “we” or “our company”) is committed to protecting and respecting your privacy. This privacy policy aims to transparently inform you about the processing of your personal data within the framework of our services and activities, in accordance with the General Data Protection Regulation (GDPR) and applicable laws.
1. Data Controller
The data controller is Dampere, a company registered under number 79130633500013 and located at 6 RUE DE LA MARE BLANCHE, 77186 NOISIEL. For any questions regarding this policy or to exercise your rights, you can contact us at the following email address: [email protected]
2. Data Collected and Purposes of Processing
We collect different categories of personal data as part of our activities:
• Identification data: such as your name, surname, email address, phone number, postal address.
• Connection data: such as IP address, browsing information, and pages visited.
• Transactional data: information related to payments, orders, and purchase preferences.
• Profile and usage data: including information collected via cookies and other similar technologies (see the “Cookies” section).
This data is processed for the following purposes:
• Order and customer service management: to process orders, delivery, billing, and after-sales service.
• Communication and marketing: to send you information about our products and services, subject to your prior consent.
• Service improvement: to analyze and improve our products and services through studies and statistical analysis.
• Legal compliance: to comply with legal obligations, including accounting, taxation, and fraud prevention.
3. Legal Basis for Processing
We process your data based on the following legal grounds:
• Performance of a contract: when processing is necessary for the performance of our contractual obligations (e.g., for order and customer service management).
• Consent: for sending commercial communications, subject to your prior consent.
• Legitimate interest: for improving our services and managing our customer relationship.
• Legal obligation: for data necessary to comply with legal and regulatory obligations.
4. Data Recipients
We are committed to never selling your personal data. However, we share your personal information with:
• Our service providers: who assist us in performing certain services (e.g., hosting, payments, logistics), in compliance with subcontracting agreements in accordance with the GDPR.
• Legal authorities: when necessary to comply with legal obligations or to respond to an official request from competent authorities.
• In the context of business transactions: in the event of a merger, acquisition, or asset sale, your data may be transferred to the parties involved, subject to confidentiality guarantees.
5. Data Retention Period
Personal data is retained for the period strictly necessary for the purposes for which it was collected. This period varies depending on the nature of the data and applicable legal obligations, including:
• Customer data: retained for the entire duration of the commercial relationship and for [X years] after the end of this relationship.
• Commercial prospecting data: retained for [X years] after the last contact or until the withdrawal of your consent.
• Billing and transaction data: retained for [X years] for legal compliance purposes.
6. Data Security
We implement all necessary technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data and to prevent unauthorized access or accidental loss. Despite our efforts, no security system is infallible, and we cannot guarantee absolute security.
7. Your Rights
In accordance with applicable regulations, you have the following rights regarding your data:
• Right of access: you can obtain confirmation that we are processing your data and receive a copy of it.
• Right of rectification: you can request the correction of your data if it is inaccurate or incomplete.
• Right to erasure: in certain circumstances, you can request the deletion of your personal data.
• Right to restriction of processing: you can limit the processing of your data in certain cases.
• Right to object: you can object to the processing of your data for legitimate reasons, including processing for prospecting purposes.
• Right to data portability: you can request the transmission of your data in a structured and commonly used format to another data controller.
To exercise your rights, please send your request to [email protected] or by mail to the following address: [postal address of Dampere]. We will respond to your request within one month, subject to verification of your identity.
8. Use of Cookies
We use cookies and other similar technologies to enhance your experience on our site, analyze our traffic, and for advertising purposes. You can configure your browser to disable or limit the use of cookies. For more information, please refer to our Cookie Policy [link to the cookie policy].
9. Changes to This Policy
We reserve the right to modify this privacy policy to reflect changes in our practices or to comply with legal and regulatory obligations. In the event of changes, we will publish the updated version on our site, and if necessary, we will inform you by email.
10. Contact and Complaints
If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, please contact us at the following address:
• Email: [email protected]
• Postal address: 6 RUE DE LA MARE BLANCHE, 77186 NOISIEL
In the event of a complaint, you also have the right to file a complaint with the competent supervisory authority for data protection, the CNIL (National Commission on Informatics and Liberty) in France.
